Key Responsibilities

Service Product Development

• Collaborate with cross-functional teams to refine and develop Client Service offerings, leveraging your industry expertise to ensure services remain competitive and aligned with market trends.

• Identify opportunities for new service offerings or enhancements to existing offerings, contributing to the expansion of our service portfolio.

Customer Acquisition

• Originate and nurture relationships with potential clients, demonstrating the value of our services and HRTech products.

• Develop a strong pipeline of prospective clients by leveraging your network and utilizing a variety of outreach strategies.

• Conduct presentations and consultations to understand client needs, tailoring solutions that align with their business goals.

Project Management

• Lead and oversee the successful delivery of recruitment consulting projects, ensuring that projects are executed within scope, timeline, and budget.

• Collaborate with internal teams and external stakeholders to ensure seamless project execution and optimal client satisfaction.

• Provide strategic guidance to clients on recruitment strategies, process optimization, and best practices.

Customer Success

• Serve as a trusted advisor to clients, building and maintaining strong client relationships.

• Monitor the performance and impact of implemented solutions, addressing any challenges or concerns promptly.

• Provide ongoing support to clients by proactively identifying opportunities for improvement and recommending relevant HRTech products.

Multilingual Proficiency

• Utilize your native-level proficiency in Japanese to effectively communicate with Japanese clients and prospects.

• Communicate proficiently in business-level English for interactions with global clients and internal stakeholders.

  
  

MUST

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• 4-7 years of experience in HR consulting, Recruitment Process Outsourcing, or a related role.

• Strong understanding of the HR and recruitment industry, with a track record of successfully delivering recruitment consulting projects.

• Native-level proficiency in Japanese and business-level proficiency in English.

• Excellent interpersonal, communication, and presentation skills.

• Proven ability to manage complex projects, ensuring quality, timeliness, and client satisfaction.

• Analytical mindset, with the ability to leverage data for strategic decision-making.

• Self-motivated, proactive, and results-oriented approach to work.

  
  

Benefits

• Competitive compensation package.

• Opportunities for professional growth and advancement within a dynamic and innovative company.

• Collaborative and inclusive work environment that values creativity and diverse perspectives.

• Access to cutting-edge HRTech products and tools designed to enhance your consulting efforts.

  
  

If you are a driven and experienced HR professional with a passion for delivering exceptional client service and driving impactful HR solutions, we invite you to join our team as a Client Services Lead Consultant. Apply today to contribute to the growth and success of our clients and our organization.